Cancellation & refund
Refunds after you have paid the full amount, counted from the confirmed date.
If we cancel your booked day because of weather or because we are not operating, we message you on WhatsApp or email. You can reschedule, or take a full refund of what you paid us. Refunds are processed within 5–7 business days back through Razorpay.
If we are not on the water that day and you still want to dive, we may offer a place with a Havelock partner. We name the partner and the price before you decide. You can refuse and take the reschedule or the refund instead. Paying us does not lock you into the partner’s boat.
If an SSI medical statement or a safety call stops the session before you enter the water, contact us the same day. We reschedule or refund the unused amount you paid us. We confirm that in writing.
If you cancel after paying in full
These windows are counted back from the confirmed date. WhatsApp us with your booking reference so we can record the cancellation.
- Before 30 days of the confirmed date: 80% refund.
- Before 7 days prior to the journey: 50% refund.
- Within 48 hours: 20% refund.
- Within 24 hours: non-refundable.
See also the terms.
Questions: support@continentalscuba.com or WhatsApp +917901381693. Related: Privacy, Terms, Cancellation & refund.
